White Rose Pre-Loved Fashion

Terms & Conditions

About White Rose

White Rose Pre-Loved Fashion is the trading name of White Rose Trading CIC which is wholly owned by White Rose, a registered with UK Charity, charity number: 1167035

Company Registered Office Address:

White Rose
34-36 Goose Gate,
Nottingham
NG1 1FF

White Rose Donation Centre:

Unit 6
Castle Park Industrial Estate
Queens Drive
Nottingham
NG2 1AH

UK Company Registration Number: 09899636

Store Returns & Refund Policy

Should you change your mind about a purchase or if the items didn’t fit, our hassle free exchange guarantee means you can exchange your item or receive credit on our gift cards within 7 days of purchase. Gift cards are valid in all our stores for 1 year.

How it works

1. Bring your proof of purchase to any store by presenting our receipt.

2. Ensure product is in same condition as when purchased, with White Rose tags attached.

If you have any questions or concerns, please email: info@whiteroseshop.co.uk

This returns policy does not affect your legal rights – for example, if goods are faulty or described incorrectly.

Faulty Goods

If there is a problem with the goods, please contact us in store. We will deal with the matter in accordance with your legal rights.

Changes to these terms

Our terms & conditions policy updated on 31/05/2021.