We would love to welcome you at any of our stores in Nottingham, Newark, Beeston or Sheffield where you can drop off any clothes you no longer need and also shop sustainably for others. You can also drop off at our donation sorting centre in Nottingham where there is ample free parking
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Please read these terms & conditions carefully, and print and keep a copy of them for your reference.
About White Rose Shop
White Rose Charity, registered with The Charities Commission with charity number: 1167035.
Company Registered Office Address:
White Rose Trading CIC 34-36 Goose Gate, Nottingham NG1 1FF
Company Registration Number: 09899636
Registered in: UK
Store Returns & Refund Policy
Should you change your mind about a purchase or if the items didn’t fit, our hassle free exchange guarantee means you can exchange your item or receive credit on our gift cards within 7 days of purchase. Gift cards are valid in all our stores for 1 year.
How it works
1. Bring your proof of purchase to any store by presenting our receipt.
2. Ensure product is in same condition as when purchased, with White Rose tags attached.
If you have any questions or concerns, please email: info@whiteroseshop.co.uk
This returns policy does not affect your legal rights – for example, if goods are faulty or described incorrectly.
Faulty Goods
If there is a problem with the goods, please contact us in store. We will deal with the matter in accordance with your legal rights.
Changes to these terms
Our terms & conditions policy updated on 31/05/2021.